- All websites listed under 1.3 are owned and operated by PD:Approval (hereinafter referred to as "PD:Approval"), registered number 6963778, registered address 72 Westend Lane, West Hampstead, London NW6 2LX.
- PD:Approval values your privacy. This notice describes what information we collect, how we use it, and, if necessary, those with whom we share it.
- By visiting PD:Approval, you are accepting the practices described in this Privacy Policy. Your use of PD:Approval’s websites and services is also subject to the Terms and Conditions relevant to the following websites:
- PD:Approval www.pdapproval.com
- PD:Approval Shop www.pdapprovalshop.com
- PD:Approval Endorsementwww.pdapproval.com/endorsement
- PD:Education www.pd-education.com
- PD:Portal www.pdphub.com
- PD:Verified www.pdverified.com
- REPs India www.pdapproval.com/repsindia
- REPs Ireland www.pdapproval.com/repsireland
- REPs UAE www.pdapproval.com/repsuae
- ICREPs www.pdapproval.com/icreps
- SPM www.pdapproval.com/spm
- SPMRT www.spm-rt.com
- STA www.pdapproval.com/sta
- KomplyHub www.komplyhub.com
- StudyHub www.thestudyhub.org
- This Privacy Policy may change from time to time. Your continued use of the websites after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. This Privacy Policy has been developed and is maintained in accordance with all applicable federal and international laws and regulations and specifically with the GDPR (General Data Protection Regulation 2018).
- The personal data of the users that are collected and processed through the following PD:Approval websites will be under the responsibility and in charge of PD:Approval, registered address 72 Westend Lane, West Hampstead, London NW6 2LX, tel: 0333 577 0908, email This email address is being protected from spambots. You need JavaScript enabled to view it.:
- PD:Approval www.pdapproval.com
- PD:Approval Shop www.pdapprovalshop.com
- PD:Approval Endorsementwww.pdapproval.com/endorsement
- PD:Education www.pd-education.com
- PD:Portal www.pdphub.com
- PD:Verified www.pdverified.com
- REPs India www.pdapproval.com/repsindia
- REPs Ireland www.pdapproval.com/repsireland
- REPs UAE www.pdapproval.com/repsuae
- ICREPs www.pdapproval.com/icreps
- SPM www.pdapproval.com/spm
- SPMRT www.spm-rt.com
- STA www.pdapproval.com/sta
- KomplyHub www.komplyhub.com
- StudyHub www.thestudyhub.org
- The information we learn from customers helps personalise and continually improve your experience at PD:Approval. Here are the types of information we gather:
- Information you give us. You provide information when you search, read and watch the content, use the websites, use the services, purchase a membership or/and communicate with us.
- Date you give usAs a result of the information when you search, read and watch the content, use the websites, use the services, purchase a membership or/and communicate with us, you might supply us with the following data:
- First and last name
- Username
- Date of Birth
- Email address
- Photo ID
- Phone number (includes WhatsApp)
- Address
- City/State/Province
- Zip/Postal Code
- Training and education that you have recorded
- IP address
- Any additional information relating to you that you provide to us directly through our websites or indirectly through our websites or online presence such as ‘cookies’.
- Payment information: Your payment information is processed by PayPal (payment platform), which will treat and safeguard your data with total security and with the exclusive purpose of processing the purchase of our services. PD:Approval reserves the right to contract any payment platform available in the market, which treats your data for the exclusive purpose of processing the purchase of PD:Approval’s services. Please view PayPal's privacy policy here.
- GOOGLE Analytics. We use Google Analytics provided by Google, Inc., USA (“Google”). These tool and technologies collect and analyze certain types of information, including IP addresses, device and software identifiers, referring and exit URLs, feature use metrics and statistics, usage and purchase history, media access control address (MAC Address), mobile unique device identifiers, and other similar information via the use of cookies. The information generated by Google Analytics (including your IP address) may be transmitted to and stored by Google on servers in the United States. We use the GOOGLE Analytics collection of data to enhance the website and platform and improve our service. Please consult Google's privacy policy here.
- Automatic Information. Like many websites, we use "cookies." We obtain certain types of anonymous information which is not personally identifiable when your web browser accesses PD:Approval or third-party content served by or on behalf of PD:Approval on other websites. Some of the information we collect and analyze includes the Internet protocol (IP) address; computer and connection information such as browser type, version, and connection speed; purchase history; and the content you searched for, viewed, and possibly purchased.
- How long does PD:Approval store my data for?
- We keep your data for as long as necessary to give you the service you’ve requested, or until you advise us otherwise. You have the right to request that your data is removed at any point by contacting us.
- If you are simply making an enquiry about any of our products, we retain your data unless you make it clear that you are no longer interested in any of our products. We will continue to send our e-newsletters and promotions to keep you informed. You can unsubscribe at any time by simply clicking the Unsubscribe box at the bottom of the newsletter or by contacting us.
- If you apply to PD:Approval for any of our products and your application is unsuccessful, we will retain your application for up to one year before deleting it. However, your contact details will remain on our system so that we can continue to send you our e-newsletters and promotions to keep you informed. You can unsubscribe at any time by simply clicking the Unsubscribe box at the bottom of the newsletter or by contacting us.
- We retain data on our customers for up to eight years after our service has period has lapsed so we have the information required to resolve any queries or issues that might arise about any services offered. However, your contact details will remain on our system so that we can continue to send you our e-newsletters and promotions to keep you informed. You can unsubscribe at any time by simply clicking the Unsubscribe box at the bottom of the newsletter or by contacting us.
- We retain the data of registered learners until we are requested by the learner to remove it, to enable us to provide copy certificates of achievement if required. This data is also linked to PD:Approval's certificate verification tool accessed via a QR code on the certificate, where the learner's name and certificate number is automatically inputted for verification to prevent fraud. The verification can also take place by going directly to the www.pdapproval.com/verify and inputting the learner's name and certificate number, exactly as they appear on the certificate.
- PD:Approval partners with organisations under agreements where data may be shared with PD:Approval as the 'Processor.' It is the responsibility of the organisation providing the data (the 'Controller') to ensure compliance with their country's data protection laws. If the partnership or service is terminated, PD:Approval will implement a plan to remove all related data from its platform. It is the responsibility of the Controller organisation to notify their members that their data is no longer accessible or stored on PD:Approval’s platform. If PD:Approval is the Processor and Controller, then we will also inform the member.
- In general, we use the information we collect primarily to provide, maintain, protect and improve our current websites and services and to develop new services.
- In order to work with PD:Approval (including trading names) and any membership organisations we offer services for, we will need information about you to:
- PD:Approval Endorsement/Accreditation of education:
- Check that both you and your employees are eligible for endorsement/accreditation and their qualifications and experience meet our robust criteria
- Process your endorsement/accreditation and/or training day application
- Create an account to purchase and download PD:Approval resources from our website shop.
- Support your application for technical support
- Give you access to your personal online PD:Approval application form
- Update you on the progress of your application
- Confirm your endorsement/accreditation status
- Give you access to your own Dropbox
- Answer any queries you may have about your endorsement/accreditation
- Provide on-going annual quality assurance during your term of endorsement/accreditation
- Contact you with any queries we have or any changes relating to the service we provide.
- Contact you by phone or email with renewal reminders.
- To verify endorsed status for applications for a PD:Portal account.
We also use your data to enable us to market and promote PD:Approval services to pursue our legitimate interests under PD:Approval. This includes:
- Keeping you up to date by email with exclusive benefits that will help you on your journey as an endorsed training provider
- Sending you the PD:Approval newsletter
- Publishing your endorsed training provider’s approval status and/or recently renewed status on our social media platforms as well as REPs India, REPs UAE, REPs Ireland, ICREPs, STA or SPM social media platforms where available to inform members and the general public
- Publishing your company as an approved provider in the REPs India, REPs UAE, REPs Ireland, or STA area where their members can log their achievements and claim CPD points
- Publishing your achievements, picture or video on PD:Approval social media platforms
- PD:Approval Endorsement/Accreditation of education:
- We use your details in our other services:
- PD:Approval Endorsement/Accreditation of education:
- Contact details to liaise with you about our products, services and promotions that we think are relevant to you as well as answer any questions that you may have. These details are also required should you wish to have them displayed on the PD:Portal website for the general public to contact you.
- Your company and course details so that they can be displayed on the PD:Portal website for potential learners
- Contact details to communicate with you about your PD:Portal account
- Your company details which will be used to promote your PD:Portal pages through various marketing channels, including direct marketing
We also use your data to enable us to market and promote PD:Approval services to pursue our legitimate interests under PD:Approval. This includes:
- Keeping you up to date by email with exclusive benefits that will help you on your journey as an endorsed training provider
- Sending you the PD:Approval newsletter
- PD:Verified:
- Contact details to liaise with you about our products, services and promotions that we think are relevant to you as well as answer any questions that you may have. These details are also required should you wish to have them displayed on the PD:Verified website for the general public to contact you.
- Your qualifications so that we can verify and approve that you meet our criteria to join. Your qualifications and skills will be displayed on the PD:Verified website for the general public to search and view
- Your ongoing continuing professional development (CPD) certificates and records to verify that you are meeting our mandatory requirements for CPD
- Personal details and photo ID to verify you for security purposes and your credentials
We also use your data to enable us to market and promote PD:Approval services to pursue our legitimate interests under PD:Approval. This includes:
- Keeping you up to date by email with exclusive benefits that will help you on your journey as an endorsed training provider
- Sending you the PD:Approval newsletter
- Publishing your PD:Verified public profile on PD:Approval social media platforms
- PD:Education:
- Contact details to liaise with you about our products, services and promotions that we think are relevant to you as well as answer any questions that you may have, and to guide and support you through your chosen qualification
- Personal details and photo ID to verify you for security purposes as well as registering you with our awarding organisation to claim certification once you have passed the qualification that you have signed up to
- Your completed course materials such as portfolios of evidence and assessment results, these are required to be held on file for a minimum of 3 years in line with our awarding organisation’s quality assurance policy
- Recordings of any online meetings will be held on file for a minimum of 3 years in line with our awarding organisation’s quality assurance policy
We also use your data to enable us to market and promote PD:Approval services to pursue our legitimate interests under PD:Approval. This includes:
- Keeping you up to date by email with exclusive benefits that will help you on your journey as a student with PD:Education
- Publishing your achievements, picture or video on PD:Approval social media platforms
- PD:Approval Shop
- Contact and personal details to purchase and/or create an account
- Details of the services you wish to purchase from us
- KomplyHub (CPD tracking system):
- Purpose: Tracks CPD logged by members on KomplyHub and shares reports with affiliated organisation
- Contact and personal details provided to PD:Approval by affiliated membership organisations with your prior consent. These may include:
- full name
- contact details (email address, phone number etc)
- date of birth
- training and qualification details
- continuing professional development (CPD) logs
- information required for verification and certification
- Data Processing:
- Members upload CPD records voluntarily
- Affiliated organisations receive detailed CPD reports to track members' compliance
- PD:Approval may contact members directly via phone, text, email or virtual platform to evaluate CPD effectiveness
- StudyHub:
- Purpose: Facilitates access to approved training materials.
- Data Processing:
- Learners' data is submitted by training providers to PD:Approval for registration on the platform
- Data provided by the platform includes training progress and assessment results
- Personal access to the platform is for 12 months unless extended by the training provider
- PD:Approval Endorsement/Accreditation of education:
- Verify (www.pdapproval/verify):
- Purpose: This site verifies certificate authenticity through public QR-code access using name and certificate number
- Data Processing:
- Data displayed includes full name, training provider name, qualification, and date of completion
- Verification details are public but accessible only by inputting valid certificate credentials
- Security:
- Data resides securely in PD:Approval's Salesforce CRM and is displayed via FormAssembly integration
1. About us
2. General information
3. Types of information gathered
4. How long we keep your data
5. How we use your information
6. How do you get my consent?
- By registering with us, using our services and providing us with personal information to communicate with you, you agree that we collect and use your information. You can withdraw your consent by contacting us at This email address is being protected from spambots. You need JavaScript enabled to view it..
- By affiliated organisations who have partnered with PD:Approval and obtained your prior consent to share your data with us. You can withdraw your consent by contacting us at This email address is being protected from spambots. You need JavaScript enabled to view it..
7. How we share your information
- Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below.
- PD:Approval Endorsement/Accreditation of education: If your PD:Approval endorsement submission is successful and unless you request otherwise, your company name and endorsed training programmes will be listed in the REPS India, REPs UAE, STA or SPM members areas so that their members can find and log their CPD points (also known as achievements) against the appropriate training. Once you successfully achieve PD:Approval endorsement, we will share the following data with REPS India, REPs UAE, REPs Ireland, ICREPs, STA or SPM, who operate as data processors and controllers of your information and comply with current data protection legislation:
- Your company name
- Your endorsed/accredited programme name
- The prerequisite required by members
- The CPD points your programme awards
- Your unique programme identification code (generated by PD:Approval)
Data is handled by our partners as follows:
- REPS India handles their own data processing activities in accordance with their country’s regulations.
- REPS UAE handles their own data processing activities in accordance with their country’s regulations.
- REPS Ireland handles their own data processing activities in accordance with their country’s regulations.
- ICREPS handles their own data processing activities in accordance with New Zealand's regulations.
- STA handles their own data processing activities and abides by the same robust privacy framework and standards as PD:Approval.
- SPM handles their own data processing activities and abides by the same robust privacy framework and standards as PD:Approval.
- PD:Portal:
PD:Approval endorsement/accreditation provides you with an added value optional service of the PD:Portal, our public website where you can upload your endorsed training which individuals looking for training can then view. There is the option however to mark training as Private if you don’t want to advertise it outside of your organisation. - PD:Verified:
Customers who sign up with PD:Verified will have their name and skill (category of membership) listed publicly on the website. Other additional information which is optional e.g. contact details, biography etc will also be publicly listed. You are able to turn your profile to Private at any time if you wish to so that no one can view this other than PD:Approval and yourself. - PD:Education:
Customers who sign up with PD:Education will have their personal information transferred to a third party awarding organisation. The awarding organisation uses this information to process your qualification for quality assurance purposes and print a certificate upon successful completion of your assessment. Awarding organisations are regulated by Ofqual and have similar robust privacy policies. Visit our current awarding organisation’s website to review their privacy policy. - KomplyHub:
This information is shared with the affiliated organisation who provided your contact information for which you granted your consent. The information is for reporting purposes and is not shared with any other parties. - StudyHub:
Data is hosted on Hubken Group’s Moodle server (visit the Hubken Group website for details of their privacy policy). - General:
- PD:Approval uploads email addresses to specialist email provider MailChimp so we can send this email securely and increase the chance of it arriving in your inbox. MailChimp will not use your email for any other purpose than to send you our email. You can read MailChimp's commitment to privacy on their website.
- PD:Approval uses a Dropbox business server to store all our company data and customers' data securely. You can read their trust security policy and privacy policy on their website.
- We use FormAssembly for the submission process so you can securely upload your endorsement criteria. PD:Approval processes your application by securely downloading it to our Dropbox server and sharing it with an appointed evaluator who is contracted to work for PD:Approval. You can read FormAssembly's commitment to privacy policy here.
- FormAssembly is also used for any other online forms PD:Approval sends out ie renewal, registration, enquiry, enrolment and recording of CPD etc.
- PD:Approval uses AIT Themes web resources and themes on our Wordpress sites for you to access our services. You can read their privacy policy here.
- PD:Approval's websites have been built using either Wordpress as the web content management system (read the Wordpress privacy policy here; or Joomla (read their privacy policy here).
- PD:Approval uses TSO Host to host our websites on their servers as well as purchase our domain names. You can view their privacy policy on their website. TSO Host is also part of 123 Reg to service the servers and register new domain names. You can view their privacy policy here.
- When enquiring about our services we require your name, company name, contact details and address to create a profile account in our Customer Relations Management (CRM) system which is SalesForce. SalesForce also is a specialist email provider which allows us to send you emails securely and increase the chance of it arriving in your inbox. SalesForce will not use your data for any other purpose than to send you our email. You can read SalesForce's privacy and security policies on their website.
- PD:Approval uses WeTransfer to send and receive information that is too large for email. You can see their privacy policy on their website.
- PD:Approval uses Shopify to host products and services on the PD:Approval Shop. You can read their privacy policy on their website.
- To keep our financial accounts up to date and provide you with the most efficient service, we store your company and contact data in Xero. You can read their security policy and privacy statements on their website.
- To easily purchase and renew your services with PD:Approval we use a PayPal payment gateway, you can read their privacy and security policies on their website. Alternatively, you have the option to pay via BACS.
- PD:Approval Endorsement/Accreditation of education: If your PD:Approval endorsement submission is successful and unless you request otherwise, your company name and endorsed training programmes will be listed in the REPS India, REPs UAE, STA or SPM members areas so that their members can find and log their CPD points (also known as achievements) against the appropriate training. Once you successfully achieve PD:Approval endorsement, we will share the following data with REPS India, REPs UAE, REPs Ireland, ICREPs, STA or SPM, who operate as data processors and controllers of your information and comply with current data protection legislation:
- Debt Collection Agency
Upon non payment after 14 days (payment upon application) or 30 days (payment via invoice) your contact and account information will be sent to a debt collection agency who will be responsible for settling your account. - Business Transfers.
In the event that PD:Approval creates, merges with, or is acquired by another entity, your information will most likely be transferred. PD:Approval will email you or place a prominent notice on our Website before your information becomes subject to another privacy policy. - Protection of PD:Approval and others.
We release personal information when we believe release is appropriate to comply with the law, enforce or apply our Terms and conditions and other agreements, or protect the rights, property, or safety of PD:Approval, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. - Anonymous Information.
PD:Approval uses the anonymous browsing information collected automatically by our servers primarily to help us administer and improve the platform and website. We may also use aggregated anonymous information to provide information about the website to potential business partners and other unaffiliated entities. This information is not personally identifiable.
8. Cookies
By using PD:Approval, you accept the use of cookies by this website, in the terms contained in this policy.
- What are cookies?
- Cookies are small text files that are stored on your computer or mobile device when you visit a website. They allow the website to recognize your device and remember if you have been to the website before.
- Cookies are a very common web technology; most websites use cookies and have done so for years. Cookies are widely used to make the website work more efficiently.
- Cookies are used to measure which parts of the website users visit and to personalize their experience. Cookies also provide information that helps us monitor and improve the performance of the website.
- Refusing or withdrawing consent to the use of cookies
- If you do not want Cookies to be dropped on your device, you can adjust the setting of your Internet browser to reject the setting of all or some Cookies and to alert you when a cookie is placed on your device. For further information about how to do so, please refer to your browser ‘help’, ‘tool’, or ‘edit’ section. Please note that if you use your browser settings to block all cookies, including strictly necessary cookies, you may not be able to access or use all or parts of the functionalities of PD:Approval.
- If you want to remove previously-stored cookies, you can manually delete the cookies at any time. However, this will not prevent PD:Approval from placing further cookies on your device unless and until you adjust your Internet browser setting as described above.
- We provide the links for the management and blocking of cookies depending on the browser you use:
- Internet Explorer: http://windows.microsoft.com/es-xl/internet-explorer/delete-manage-cookies#ie=ie-10
- Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
- Chrome: https://support.google.com/chrome/answer/95647?hl=en
- Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
- First-party cookies
- We use cookies to enhance the performance of our website and personalize your online PD:Approval experience.
- Cookies help us to collect information on how people use our website and which pages they visit. They enable us to monitor the number of visitors and to analyze website usage patterns and trends.
- We collect this information anonymously, so it does not identify anyone as an individual and no personal information is stored in our cookies. We always use cookie data in a responsible way.
- Our aim is to continually improve PD:Approval online experience. Cookies help to make our website work better and more efficiently. However, you can stop cookies from being downloaded to your device from PD:Approval at any time by selecting the appropriate settings in your browser. Most browsers will tell you how to change your browser settings to notify you when a cookie is being set or updated, or to restrict or block certain types or all Cookies.
- Third-party cookies
- Third-party cookies may come from partners that provide functional web tools for our site, other website where we advertise and from social networks.
- Google Analytics: Google Analytics gathers information allowing us to understand interactions with our websites so we can improve it.
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- YouTube: We embed YouTube videos on our site. YouTube uses Cookies when you press play to track and enable better usage of its services.
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We use persistent cookies to improve your experience of using PD:Approval. This includes recording your acceptance of our Cookie Policy to remove the cookie message which first appears when you use PD:Approval. Persistent cookies remain on your device until deleted manually or automatically.
- Session cookies are temporary and deleted from your machine when your web browser closes. We use session cookies to help us track internet usage for improvement of our website.
- You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of PD:Approval website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to PD:Approval.
- The data collected by PD:Approval and/or through cookies that may be placed on your computer will not be kept for longer than is necessary to fulfil the purposes mentioned above.
These cookies allow you to share our website and click “Like” on social networks like Facebook, Twitter, Google, and YouTube, etc. They also allow you interact with each distinct platform’s contents. The way these cookies are used and the information gathered is governed by the privacy policy of each social platform.
- Technical cookies - Max 3 years from the date of browsing on our websites.
- Non-technical cookies - Max 1 year from the date of browsing on our websites.
Our cookies are used for the following purposes:
- Strictly Necessary: These cookies are essential for PD:Approval to perform its basic functions.
- Security: We use these cookies to help identify and prevent potential security risks.
- Analytics and Performance: Performance cookies collect information on how users interact with our website, including what pages are visited most, as well as other analytical data. We use these details to improve how our website function and to understand how users interact with them.
- Advertising: These cookies are used to display relevant advertising to visitors who use our services or visit website we host or provide, as well as to understand and report on the efficacy of ads served on our website. They track details such as the number of unique visitors, the number of times particular ads have been displayed, and the number of clicks the ads have received. They are also used to build user profiles, including showing you ads based on products you’ve viewed on our website. These are set by PD:Approval and trusted third party networks and are generally persistent in nature.
- GOOGLE Analytics. We use Google Analytics provided by Google, Inc., USA (“Google”). These tool and technologies collect and analyze certain types of information, including IP addresses, device and software identifiers, referring and exit URLs, feature use metrics and statistics, usage and purchase history, media access control address (MAC Address), mobile unique device identifiers, and other similar information via the use of cookies. The information generated by Google Analytics (including your IP address) may be transmitted to and stored by Google on servers in the United States. We use the GOOGLE Analytics collection of data to enhance the website and platform and improve our service.
9. Protecting your information
- We have put multiple layers of security measures in place to protect your data All user names and passwords on our websites are encrypted and whenever we transfer your data we do so in a secure manner. The security on our websites ensures that any of your data that is passed between the browser and the webserver remains private.
- To protect your data, we will:
- always transfer your data in a secure way
- make sure it's treated consistently with our Privacy Promise
- not allow other companies to use it to contact you with their own marketing unless you've given your consent.
- We share your data with the following third parties to ensure that we can provide all the services you request:
- PD:Approval accreditation/endorsement – each membership organisation that is applicable to your application: REPs UAE, REPS Ireland, REPs India, the Society for the Pilates Method (SPM) and The Sports Therapy Association (STA). We also provide data to ICREPs if your approval sits with ICREPs.
- PD:Education – We share your data with our awarding organisation to ensure that you can gain access to learning materials, guidance and support as well as a certificate upon passing your assessment.
Outside of these third parties we do not disclose personal data unless we are obliged by law, or the disclosure is necessary for purposes of national security, taxation or criminal investigation.
- We do not share the data you provide on PD:Verified, PD:Portal or PD:Approval Shop with any third parties.
- What can I do to help keep my information safe? You can help keep your data safe by taking care of your password. Remember:
- Choose a password which is strong. Our site will guide you on this when you enter a password.
- Never share your password with anyone or write it down other than in a secure password management tool.
- Visit the Information Commissioner's Office (ICO) at www.ico.org.uk for excellent information on online safety.
10. Your rights
- You have the following rights in relation to your personal data provided to PD:Approval:
- Access your personal data.
- Request the correction of inaccurate data.
- Request its deletion.
- Request limitation of the processing of your data.
- Oppose the treatment of your data.
- Request your portability.
- Not be subject to automated individual decisions.
- The Users can exercise all these rights contacting us through the contact information or the contact page and indicating the reason for the request. If you wish to exercise any of the rights set out above, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..
- You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
- What we may need from you:
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. - Time limit to respond
- We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
- Without preconception to any other administrative appeal or legal action, the User shall have the right to submit a claim to a Control Authority, in particular in the Member State in which he or she has their habitual residence, place of work or place of the alleged infringement. If you consider that the processing of your personal data is not appropriate to the regulations, as well as in the case of not seeing the exercise of your rights satisfied. The control authority in which the claim was filed will inform the claimant about the course and result of the claim.
- EU members’ rights (GDPR compliant)
If you are habitually located in the European Union, you have the right to access, rectify, download or erase your information, as well as the right to restrict and object to certain processing of your information. While some of these rights apply generally, certain rights apply only in certain limited circumstances.
We describe these rights below:
- Access and Porting: You can access your information at any time.
- Rectify, Restrict, Limit, Delete: You can also rectify, restrict, limit or delete much of your information by contacting us.
- Object: Where we process your information based on our legitimate interests explained above, or in the public interest, you can object to this processing in certain circumstances. In such cases, we will cease processing your information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons.
- Revoke consent: Where you have previously provided your consent, such as to permit us to process data about you, you have the right to withdraw your consent to the processing of your information at any time. For example, you can withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn consent if we have a legal basis to do so or if your withdrawal of consent was limited to certain processing activities.
- Complain: Should you wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfil contracts we might have with you or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe.
You can see more about these rights on the European Commission website..
11. Children's online privacy protection
We are in compliance with the requirements of the GDPR (General Data Protection Regulation - European regulation) regarding the protection of the personal data of minors. We do not collect any information from anyone under 13 years of age. Our website and products are all directed to people who are at least 18 years old or older.
12. View and update the information
- You can log into your account using your username and password; where there is no account, you can contact us to ask us to change any information we hold that you think is incorrect.
- For our endorsed /accredited training providers, you will be given access to your personal Dropbox where you can find all the information that we have about your endorsement/accreditation. In your Dropbox, you can view and update the information about your employee details and endorsed/accredited training programme content.
- PD:Portal: you can view and update the contact information in your account using your personal login details.
- PD:Education: you can contact This email address is being protected from spambots. You need JavaScript enabled to view it. with any changes that are needed to your contact details. Evidence will be required.
- PD:Verified: you can view and update the contact information in your account using your personal login details.
- You can request an electronic copy of information that we hold about you by contacting us, we charge a fee for this service. We may also charge an additional fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
13. Suppliers and other third parties
- Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information PD:Approval collects from you.
- If you disclose your information to others, whether other users or suppliers of PD:Approval, different rules may apply to their use or disclosure of the information you disclose to them.
- PD:Approval does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable.
- PD:Approval is not responsible for the privacy or security practices of other websites on the internet, even those linked to or from the PD:Approval sites.
- PD:Approval encourages you to ask questions before you disclose your personal data to others.
14. Enforcement
- PD:Approval regularly reviews its compliance with this Policy. Please feel free to direct any questions or concerns regarding this Policy or PD:Approval treatment of personal information by contacting us.
- When we receive formal written complaints, it is PD:Approval policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between PD:Approval and an individual.
15. Websites we link to
The PD:Approval websites include links to external websites. This Privacy Policy only applies to the following PD:Approval websites:
- PD:Approval www.pdapproval.com
- PD:Approval Shop www.pdapprovalshop.com
- PD:Approval Endorsementwww.pdapproval.com/endorsement
- PD:Education www.pd-education.com
- PD:Portal www.pdphub.com
- PD:Verified www.pdverified.com
- REPs India www.pdapproval.com/repsindia
- REPs Ireland www.pdapproval.com/repsireland
- REPs UAE www.pdapproval.com/repsuae
- ICREPs www.pdapproval.com/icreps
- SPM www.pdapproval.com/spm
- SPMRT www.spm-rt.com
- STA www.pdapproval.com/sta
- KomplyHub www.komplyhub.com
- StudyHub www.thestudyhub.org
You should always read other websites’ privacy policies before submitting information about yourself to those sites.
16. International Transfers
- Whenever we transfer your personal data out of the European Economic Area (EEA), we ensure a similar degree of protection is afforded to it by ensuring the following safeguard is implemented:
- Where we use certain service providers, we may use mechanisms like standard contractual clauses (SCCs) which give personal data the same protection it has in Europe. For further details, see ICO’s guide to international transfers and the UK GDPR here.
- Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
- Users applying for recognition from REPS India, REPs UAE or ICREPs:
- We share your personal data with REPS India and/or REPs UAE and/or ICREPs. This will involve transferring your data outside the EEA.
17. Contact us
If you have questions or concerns about this Privacy Policy and the handling and security of your data, please contact us through our contact information:
PD:Approval
This email address is being protected from spambots. You need JavaScript enabled to view it.
(+44) 333 577 0908